Frequently Asked Questions
Everything you need to know about your Heliosmeds shopping experience
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are the materials used in your clothing sustainable?
Heliosmeds is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes across 80% of our current collections.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.